SHIPPING

Due to Covid-19 and the Southern BC Floods, shipping is taking longer than expected. We thank you for your understanding and patience. We sincerely apologies for any inconvenience. We ship Monday-Friday, our local post office are closed on weekends. Your order will be shipped within 24-48 hours. For international orders please be up to date with how covid is affecting your local post office. If you have any questions or concerns please contact us at Hello@reviveglow.com

 

 In Canada

  • We offer free tracked shipping on orders above $50.
  • A flat rate of $5 on all orders below $50.
  • Canada post expedited parcel (with tracking) within Canada is $15-30 depending on your location. 
Delivery Time 

Please note some countries are facing shipping delays due to COVID-19.

Shipping in Canada 
  • 7-14 business days ( estimate time only) 
  • Please note Covid-19 has significantly impacted shipping times.
  • Please wait an extra 5 business days before contacting our team. 
Shipping to the U.S.A.

The delivery standard shipping from Canada to the U.S.A is 7-10 Business Days

  • Please note due to Covid-19 shipping times are being delayed 

International destinations 

  • 10-35 business days from Canada to another country
  • Please note due to Covid-19 international shipping times are being delayed 

Please note: Covid-19 and Holiday delays may apply which are out of our control. Please wait an extra 10 business days after our estimates before reaching out and contacting our team. 

    Shipping Notes:

    • We cannot grant refunds to delay shipping due to Covid-19.
    • We cannot grant a refund if your item is in transit. 
    • We cannot grant refunds for delayed or lost packages due to incorrect address input by customers. 
    • For re-delivery of any returned orders due to incorrect address or uncollected parcels, the customer is responsible for additional shipping charges to the corrected address.
    • We cannot change your address once your order has been fulfilled. 
    • Your order will be shipped once the product is paid and ready. Before checkout, ensure that the shipping address is correct as we can not be held responsible for products not arriving due to incorrect address
    • We do not offer price adjustments after 24 hours of your purchase, if you made an error please contact us right away at hello@reviveglow.com 
    • Delivery times are estimates only. Revive Glow is not responsible for any delays caused by carriers especially during high volume periods or Covid-19. We are unable to guarantee a delivery date.  

    Please note: Revive Glow is not liable for lost/stolen packages. Once your package is sent to our local post office we are no longer liable. We will do our best to solve any shipping problems that may arise. 

    Customs, Duties and Taxes

    Revive Glow is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

     
    If you have anymore questions or concerns please contact us at hello@reviveglow.com